Terms & Conditions

These terms and conditions of use (referred to below as “Terms of Use”) are applicable to the website www.panasonicproclub.global (the “Website”) owned and operated by Panasonic Appliances Air-Conditioning (M) Sdn. Bhd, Malaysia and its group of companies and subsidiaries and affiliates (collectively referred to as “Panasonic”).

By using our Website, you indicate that you have read and understood the terms and conditions stated herein and that you agree to accept the Terms of Use and to abide by them. If you do not agree to the Terms of Use, please do not access the Website or submit your registration for “Create my Account” to us.

1.   Accessing the Website

1.1 Access to the Website requires a registration as 'User'.

1.2 Registration is open for Companies and Professionals in the Air-Conditioning business in Malaysia. Natural Persons must be at least        18 years of age. Companies must be registered through its legally authorized representative.

1.3 The registration requires:

a. Last Name, First Name
b. Company Name
c. Company Number
d. Panasonic Customer Reference
e. Business Address
f. Business Phone Number
g. Business Fax Number
h. Business Email Address
g. Contact details

After registration, the data will be checked for completeness and apparent correctness. In case there are no apparent errors, the registration will normally be accepted without undue delay and a user account will be opened for the User. Panasonic will inform the User via email about the status of the registration.

1.4 You hereby certify that the information given is true, accurate, current and complete. Any misrepresentation, falsification or omission herein shall be sufficient grounds for suspension/termination provided in Clause 6 below.

1.5 You agree to notify Panasonic immediately of any changes which are relevant to your registration by sending an email to info.my@panasonicproclub.global

1.6 Panasonic reserves the right to refuse your registration as a User or to terminate or suspend User's account at our discretion, including but not limited to situations where in our opinion details are not correct, current, or complete, or if in our opinion such action would be appropriate (including where it suspects the registration of multiple accounts/User profiles by the same individual).

1.7 If the Website features a function, which allows the User to upload a User profile, Panasonic does not check the profile regularly beyond the first examination at registration. Panasonic does warrant the correctness and completeness of Users’ profiles.

2. Passwords and Account details
Each User will be asked to provide its business email address and create its own password, at the “Create your personal account” site. The password shall be registered with the business email address. The User is responsible for maintaining the confidentiality of his or her password, and other details (if any) and for all activities under User's account. Any unauthorized use of User's account or other breach of security should be reported to Panasonic immediately. User's registration and/or subscription is personal. It may not be disclosed or made available to others. Each User shall use the care of an orderly businessman to secure that no third persons will access its user account. Access by the User's employees and other personnel under the User's control are permitted.

3. Website

3.1 The content and other information appearing on the Website are provided on 'AS IS' basis. Panasonic makes no representation and warranty, either express or implied, as to the accuracy, usefulness, or certainty of any of the content or other information appearing on the Website. Panasonic specifically disclaims any liability or responsibility to the fullest extent permissible by law for any errors or omissions in the content on the Website. Neither Panasonic nor other party involved in creating, producing, or delivering the Website is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access to, or use of, or inability to use or access, the Website.

3.2 The contents are only available within the technical and operating capabilities of Panasonic. Panasonic strives to secure the Website's availability without interruption, however, Panasonic reserves the right to modify, change or discontinue any or all elements of the Website, including its structure, usage conditions, URL, and content or other information without prior notice especially for technical or operational reasons. By using the Website, you agree in advance to accept any such changes.

3.3 Users are not allowed to collect, store and use personal data of other Users of the Website, unless otherwise specified herein or consented by the other Users.

3.4 Users are required to use the content of the Website properly at all times for lawful purposes and in a manner that does not violate the rights, inhibit of or restrict the use of this Website by other Users or third parties.

3.5 Where Users log on in order to gain access to the Website or a part of it, where Panasonic provides a 'log-off', 'exit' (or similar) option, Users undertake to log off and exit from their account at the end of each session. Panasonic reserves the right to log off Users whose accounts are inactive for an extended period of time.

4. Intellectual Property and Utilisation Rights

4.1 Contents, such as data, text, photographs, images, videos, software, trademarks, logos and product names or other materials on the Website are the Intellectual Property of or licensed to Panasonic.

4.2 Panasonic grants to Users a free of charge, non-exclusive and non-transferable right to use the content for its own business purposes only without the right to modify or alter the materials in any way, nor delete or change any copyright or trademark notice. Users may download and have contents be shown on their computer screens for instant use and printing. Users receive a restricted and limited right of use of such content. Users may neither copy, distribute, publish, exhibit, show, broadcast, make publically available nor reproduce content, unless explicitly provided otherwise. Some of the content may require a separate agreement, which Users will be asked to agree to before use.

4.3 Upon suspension or termination of the use of the Website, Users must end any use of the contents of the Website, unless a separate agreement was entered into for the use of such content or content was downloaded and printed in accordance with Clause 4.2 above.

5. Uploading content or material to the Website

5.1 If and whenever you make use of a feature that allows you to upload material or post content to the Website, such material or content must not be illegal, offensive, harmful, abusive or vulgar, indecent, defamatory, obscene or menacing, or in breach of copyright, trademark, patent, confidentiality, trade secret or any other proprietary rights, or is otherwise injurious to third parties, or objectionable, or which consists of or contains software viruses or harmful component, political campaigning, commercial solicitation, chain letters, mass mailings or any 'spam' or conduct that would constitute a civil or criminal offence or violates any local, state, national or international law. You warrant that any such contribution does comply with the above, and you agree to indemnify and keep Panasonic fully indemnified for any breach of that warranty.

5.2 Any material you upload to our Website will be considered non-confidential and non-proprietary, and Panasonic has the right to use, copy, distribute and disclose to third parties any such material for any purpose. Panasonic also have the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.

5.3 Panasonic will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other Users of the Website.

5.4 Panasonic has the right to remove any material or posting you make on the Website if, in Panasonic's opinion, such material does not comply with the content standards set out in clause 5.1 above or is in breach, in any way, with the provisions of this Terms of Use.

6. Suspension of access rights

If Panasonic has reason to believe that User does not comply with any of the provisions in these Terms of Use or is in breach of other legal provisions in connection with the Website, Panasonic may suspend or terminate the User's access to the Website. Panasonic will inform the User via Email about the suspension or termination and the reasons thereto.

7. Liability

7.1 Contents on the Website are provided free of charge. Panasonic does not assume any liability for its conduct and excludes all liability to the fullest extent permissible under law, unless it is caused intentionally or by gross negligence or in cases of physical harm.

7.2 The contents displayed on our website is provided without any guarantees, conditions or warranties as to its accuracy. Due to the constant evolution of our products, information on this Website may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. Panasonic may also make improvements and/or changes in the products and/or programs described in this information at any time without notice.

7.3 Though Panasonic endeavors to ensure that the Website is normally available 24 hours a day, Panasonic shall not be liable if for any reason our Website is unavailable at any time or for any period. From time to time, the access to our Website may be suspended temporarily and without notice.

8. Confidentiality of CommunicationExcept as required by law and in accordance to Panasonic Privacy Policy, if you send any communications or materials to the Website by electronic mail or otherwise, including any data, questions, comments, suggestions, or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post may be used by Panasonic or its affiliates for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast, and posting. Furthermore, Panasonic is free to use, without any compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Website for any purpose whatsoever, including, but not limited to, developing, manufacturing, and marketing products using such information. Panasonic shall assume no responsibility and shall not be liable for any unauthorized or unlawful interception or modification of any communication between you and Panasonic (whether by electronic mail or otherwise), or for any loss or damage arising thereby (including but not limited to any loss or damage arising out of the unauthorized or fraudulent use of any information contained in or made accessible via such communication). Although Panasonic may from time to time monitor or review discussions, postings, transmissions, bulletin boards and the like on the Website, Panasonic is under no obligation to do so and assumes no responsibility or liability arising from the contents of any such communications nor for any error, defamation, libel, obscenity, profanity, or inaccuracy contained in any such communication. You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law. Panasonic will fully cooperate with any law enforcement authorities or court order requesting or directing Panasonic to disclose the identity of anyone posting such materials.

9. Transmission of Personal Data
You have read Panasonic Privacy Policy and, you acknowledge and agree that by providing Panasonic with any personal or proprietary information through the Website, you consent to the transmission of such personal or proprietary user information over international borders as necessary for processing in accordance with Panasonic's standard business practices. You are advised that link sites may contain transmission of personal data provisions that differ from the provisions provided herein. Panasonic is not responsible for such provisions, and expressly disclaims any and all liability related to such provisions. Further, the links are provided solely for your convenience and do not indicate any express or implied endorsement, authorization or sponsorship by Panasonic of those sites or the products or services provided there. The use of those link sites are solely at Users own risk.

10. Language Translation Disclaimer

Please note that the page will be shown after an automatic computer translation. There is a probability that content may differ from the original and this cannot be avoided. Panasonic is not liable for any damages or misinformation that may occur from the contents which has been translated . Official content is only at the original page which is in English.


11. Privacy Policy
Personal information provided to Panasonic will be used in accordance to our Privacy Policy. Please click here to read the Privacy Policy carefully before going on.

12. Jurisdiction
The courts in Kuala Lumpur, Malaysia will have exclusive jurisdiction over any claim and dispute arising from, or related to, use of our website.

13. Miscellaneous
Should any or part of any of the Terms of Use be invalid, the rest of the clauses will continue to be valid, whereas the invalid clause will be replaced by a clause, which resembles the mutual intentions of the parties and passes legal requirements appropriately.

14. Inquiries about the Website
Please contact us at info.my@panasonicproclub.global to submit any questions or comments you may have regarding the Website.

Copyright @ 2015 Panasonic Appliances Air-Conditioning (M) Sdn. Bhd. All Rights Reserved